L1 IT Support Specialist

IT Prague Czech Republic

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Key Responsibilities

Providing technical support to end-users
Purchasing, installing, and configuring hardware and software. Maintaining software and hardware inventory records
Troubleshooting technical problems and identifying the root cause of issues
Monitoring and maintaining computer systems and networks
Documenting technical issues and resolutions for future reference
Collaborating with other IT team members to ensure that systems are functioning properly
Assisting with testing and implementation of new software and hardware
Creating and maintaining user accounts and security settings

Qualifications and Experience

Knowledge of MS Office and MS Windows (desktop and server) operating systems
Knowledge of network protocols, such as TCP/IP and DNS
General knowledge of current technologies, willingness to learn new technologies
Familiarity with computer hardware, software, and peripherals
Experience in setting up and controlling peripherals
Strong problem-solving and communication skills
Ability to work well in a team environment
Independence, diligence, responsibility, systematicity

Our Offer

An interesting, challenging, and meaningful job as part of an international team at a fast-growing global organisation
Work in the promising and growing sector of renewable energy
Contribution to meal vouchers and MultiSport card
Flexible working hours and occasional home office
Five weeks of paid holiday
Various team-building and corporate events
Personal and professional development courses
25 days of vacation, 3 sick days, 1 CSR day (a working day dedicated to a non-profit organisation aligned with the Group´s mission and values)
Opportunity to learn and grow professionally, significantly broadening the skill set in IT
Modern offices in Karlín (10 minutes from Florenc metro station on foot) with a relaxation area and indoor terrace
Participation in an Employee Share Purchase Program after the first year of employment (company shares to a personal brokerage account as a bonus to your monthly salary)

If you are interested in the position and fulfil the above requirements, we would love to hear from you.

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About Us

Photon Energy Group is a group of companies with a shared mission: making clean energy, clean water and clean environments accessible to everyone.

Photon Energy provides comprehensive renewable energy solutions, including solar power and energy flexibility. Photon Water offers water treatment and management solutions, and our remediation technology removes contaminants from water and soil.

A publicly traded company operating in over 15 countries across two continents, we combine a global outlook with localised expertise. Since our founding in 2008, we’ve expanded to a team of more than 340 employees around the world. And we’re committed to fostering a culture of shared values and sense of purpose as we continue to grow.

L1 IT Support Specialist

Key Responsibilities

Qualifications and Experience

Our Offer

About Us

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